Understanding the new pet legislation: what landlords need to know

From 1 December 2025, the new pet provisions in the Residential Tenancies Amendment Act 2024 take effect. These changes give tenants a formal process to request a pet during an existing tenancy, while still recognising your right to protect your investment and ensure the home remains safe and suitable. The intent of the legislation is to support responsible pet ownership in rental homes without creating unnecessary risk or unfair pressure on landlords.

How a tenant requests a pet in an existing tenancy

A tenant will complete a pet application form and supply all required information. The landlord must respond within a 21-day timeframe. Your Harcourts property manager will guide you through every step.

Your right to decline a request

You may only decline a pet request if reasonable grounds exist. The Act is deliberately structured to Tribunal and help you make an informed decision. Your right to approve with reasonable conditions balance tenant choice with property suitability. Reasonable grounds can include property features that make the home unsuitable for the specific pet, including body corporate rules; restricted areas; genuine health and safety risks; or any similar objective factor supported by the details of the application. Your property manager will explain the grounds that are likely to be accepted by the Tenancy Tribunal and help you make an informed decision.

Your right to approve with reasonable conditions

If the property is suitable and there are no reasonable grounds to decline, you can approve the request and include reasonable conditions. These conditions help protect the home and set clear expectations for responsible pet ownership. Examples include: requiring professional carpet cleaning at the end of the tenancy; ensuring compliance with council bylaws such as dog registration or microchipping; and access arrangements.

Conditions must be relevant to the type of pet and proportionate to any risk. Your Harcourts property manager will discuss which conditions are appropriate for your property and the type of pet being considered.

Tenant liability for pet related damage

Tenants remain fully liable for any damage resulting from keeping a pet in accordance with section 49B of the Residential Tenancies Act 1986. This liability is not capped. It is also joint and several across all named tenants. Fair wear and tear continues to apply. Any pet related damage that is not fair wear and tear can be claimed from the tenant. Landlords are not required to claim on insurance for damage caused by pets.

Why this matters for you as a landlord

The new rules provide clarity and predictability. Tenants have a clear process, landlords have defined rights, and both parties benefit from greater transparency and documentation. This helps prevent misunderstandings and strengthens your ability to protect the property. In practice, many landlords will find the process straightforward once the application is complete and the facts are clear.

A positive step forward

Pets are part of New Zealand life, and many renters are long term tenants who want the stability of a home where pets are welcomed when appropriate. The new legislation supports responsible pet ownership and gives landlords the tools to set conditions that work for their property. With the right information, it is entirely possible for landlords to approve pets confidently while safeguarding their investment.

If you receive a pet request or want advice about whether your property is suitable, your Harcourts property manager is here to support you every step of the way so both you and your tenant can make informed decisions.